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We do our best to get your orders out in a timely manner, please allow 2-4 business days for your order to be processed and shipped out :)
Important Note: If you have a Paypal account, PayPal will automatically checkout with the default shipping address and email address as listed in your paypal account. Please make sure to change this information if you will not be shipping to the account associated with your paypal address, thank you :). Please note that you do not need to make a paypal account to check out, if you click on "I don't have an account" you can pay using your credit card.
Return Policy: Due to their personal nature, all BioGeometry jewelry is final sale (BioSignatures pendant, BioSignatures ring, and L pendants). All other products, excluding the BioSignatures pendant, BioSignatures ring, and L pendants, are valid for a return and refund within 15 days of receiving the products. We strongly suggest shipping your return using regular tracked shipped. We are not responsible for return packages not received. Any damaged or incorrect products will be replaced at no cost to the consumer within 7 days of receiving the product.
Orders outside of Canada: Please note that orders are shipped from Canada. Depending on where you're ordering from, your country may charge you customs fees. You can also check our list of official BioGeometry retailers to find the nearest retailer to you.
For orders in the Worldwide/Middle East: For orders outside of North America, please contact us directly for a shipping quotation and custom invoice at firstname.lastname@example.org. Please also find a list of our retailers worldwide here.